How teams use PingBase
From solo founders monitoring a single SaaS app to agencies managing 50+ client sites — here's what a real monitoring setup looks like for different situations.
SaaS product monitoring
You've built a SaaS app. Users pay for it and expect it to be available. You need to know when something breaks before your customers do — and have a public status page ready when they start asking questions.
What to monitor
- ✓ App dashboard URL with content check
- ✓ API health endpoint (
/api/health) - ✓ Authentication / login flow
- ✓ SSL certificate expiry
- ✓ Nightly jobs via heartbeat (billing, emails)
Recommended setup
- → PingBase Pro ($9/mo)
- → 5 monitors + heartbeats
- → Slack alerts for the team
- → Public status page at status.yourapp.com
- → Multi-region checks to avoid false alerts
Example monitor setup
| Monitor | Type | Alert |
|---|---|---|
| App — Dashboard | HTTP GET | Slack + email |
| API Health | HTTP GET | Slack + email |
| User Auth | HTTP POST | Slack + email |
| SSL Cert | SSL check | Email 30d/7d |
| Nightly invoice job | Heartbeat |
API monitoring
You've built a public API that other developers build on. Downtime or degradation breaks your customers' products. You need per-endpoint monitoring, response time tracking, and a public status page developers can check.
What to monitor
- ✓ Each major API endpoint group
- ✓ Authentication (with expected 401)
- ✓ Response time thresholds per endpoint
- ✓ Webhook delivery endpoint
- ✓ Response body content assertions
Recommended setup
- → PingBase Pro ($9/mo)
- → Custom HTTP headers for API key auth
- → Response time alerts (<500ms threshold)
- → Multi-region to verify global availability
- → Public status page developers can bookmark
Example: monitor a POST endpoint with API key auth
Method: POST
URL: https://api.yourservice.com/v1/ping
Headers: Authorization: Bearer $MONITORING_KEY
Expected status: 200
Body contains: "status":"ok"
Slow threshold: 500ms
E-commerce store monitoring
Your store going down during a sale means direct, immediate revenue loss. A broken checkout is worse than a broken homepage. You need monitoring that covers the entire purchase flow, not just whether the homepage loads.
What to monitor
- ✓ Homepage with product content check
- ✓ A product page (verify data loading)
- ✓ Cart and checkout pages
- ✓ SSL certificate (trust-critical)
- ✓ Response time thresholds (3s = lost sale)
Recommended setup
- → PingBase Pro ($9/mo)
- → 1-minute check interval on checkout
- → SMS or phone alert for checkout failures
- → Response time alert at 2000ms
- → Multi-region for global stores
Before your next sale event
Verify checkout flow manually. Check payment processor status page. Set up response time alerts. Have incident communication ready. Pausing ad spend immediately after detecting an outage saves meaningful budget.
Agency monitoring multiple client sites
You manage 10, 20, or 50+ client websites. One monitoring tool, one dashboard, but each client needs their own status page and alert setup. When a client site goes down, you want to know — and ideally, you want the client to see a professional status page, not a third-party branded one.
What to monitor
- ✓ Homepage for each client site
- ✓ SSL cert per domain (expiry alerts)
- ✓ Critical pages (contact, checkout, booking)
- ✓ API / backend endpoints where applicable
- ✓ Response time for performance SLAs
Recommended setup
- → PingBase Business ($29/mo) — unlimited monitors
- → One status page per client with their custom domain
- → Team member access for client stakeholders
- → Webhook alerts into your support system
- → Use API or CLI for bulk monitor setup
Agency workflow example
Use PingBase API or CLI to bulk-create monitors for a new client onboarding. No manual UI work for each site.
Create a status page for the client, add their monitors. Point status.clientsite.com via CNAME to PingBase.
Invite client's project manager as a team member with view-only access so they can see status without needing to contact you.
Route downtime alerts to your support ticketing system via webhook. Incidents auto-create tickets — you respond proactively before the client notices.
Ready to set up monitoring?
Free for up to 5 monitors with a public status page. No credit card required.